Our approach delivers:
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Proximity Strategy: Positioning inventory closer to consumers to enable same-day and next-day delivery
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Space Efficiency: Utilizing micro-fulfillment centers and cross-dock facilities when traditional warehouse space is unavailable or cost-prohibitive
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Network Optimization: Designing last-mile carrier networks that reduce delivery costs in suburban and exurban markets
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Technology Integration: Implementing systems that provide real-time visibility and automated routing for maximum efficiency
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Returns Excellence: Creating seamless reverse logistics that turn returns from cost centers into customer loyalty opportunities
E-commerce fulfillment is a profitability paradox: customers demand two-day delivery (44% won't wait longer), yet last-mile delivery consumes 53% of total shipping costs and 41% of overall supply chain expenses. The Project Office designs fulfillment solutions that break this trade-off by strategically positioning inventory, optimizing delivery execution, and building infrastructure that balances speed with sustainable economics. Whether you're an established retailer expanding e-commerce capabilities, a direct-to-consumer brand entering new markets, or a growing business struggling with returns management and warehousing constraints, we help you navigate dense urban logistics challenges, leverage multi-node fulfillment strategies, and build scalable operations that drive customer satisfaction while controlling costs—turning fulfillment from a margin-killer into a competitive differentiator.