We can kit out and make fully functional your project environment in 1 to 6 weeks depending upon size and complexity of the engagement. During the full project lifecycle, your project management team will perform a full range of administration and support services to support the project. These services will help the project move through the planning, execution and closure phases with a minimum of detours and ensure that you reach your destination successfully.
Project management teams complete the following services for the wider project team:
Team Support
- Assist the project manager with recruiting new staff
- Support and advise all staff, resolve staff issues and provide staff training
- Pay staff in accordance with their contracts and administered staff leave
Document Control and Filing
- Keep a central library of all project documents: reports, job descriptions, correspondence, standards, processes, registers, forms and templates
- Implement an indexing method for easy access to project documentation as needed
Administration
- Provide administration services: travel bookings, room bookings, photocopying, secretarial, mail and correspondence, etc.
- Purchase/Lease office equipment and materials as needed
Time Management
- Monitor project progress by measuring time and effort spent against time and effort budgeted
- Keep the project plan up-to-date and identify any delivery date slippage
- Keep the timesheet register up-to-date at all times
Cost Management
- Monitor project progress by measuring budget spend vs. forecast
- Keep the project plan up-to-date and identify any overspending
- Keep the expense register up-to-date at all times
Quality Management
- Perform quality assurance to improve the odds of delivering quality
- Perform quality control to measure the actual quality of the deliverables
- Keep the quality register up-to-date at all times
Change Management
- Receive change requests and manage the change approval process
- Schedule change requests and measure the impact of changes implemented
- Keep the change register up-to-date at all times
Risk Management
- Receive risk forms and manage the risk review process
- Schedule actions to mitigate risks and measure the impact of such actions
- Keep the risk register up-to-date at all times
Issue Management
- Receive issue forms and manage the issue review process
- Schedule actions to resolve issues and measure the impact of such actions
- Keep the issue register up-to-date at all times
Procurement Management
- Implement a comprehensive document review and control process
- Issue purchase orders for the procurement of goods and services from suppliers
- Receive and accept procurement items from suppliers
- Keep the procurement register up-to-date at all times
- Make payments to suppliers for goods and services delivered
- Manage the overall performance of suppliers to ensure that they fulfilled their responsibilities as contracted
Customer Acceptance Management
- Initiate acceptance reviews as scheduled in the acceptance plan
- Document the results of each review by completing acceptance forms
- Obtain final customer acceptance for each deliverable produced
- Keep the acceptance register up-to-date at all times
Communications Management
- Undertake the communications tasks and events as listed in the communications plan
- Create and release regular project status reports
- Distribute press releases and manage public relations
- Keep the communications register up-to-date at all times
Phase Reviews
- Identify the point in time when a phase review must be undertaken
- Organize the phase review and record the results on a phase review form
Closure Review
- Organize the completion of a post implementation review after project closure
- Communicate the results of the review to the appropriate project stakeholders